THE CUSTOMER IS NOT ALWAYS RIGHT

When things go wrong in cleaning, as they do, cleaners often have to “walk on eggs” to try and recover the situation. Problems often arise because damage which the customer was not previously aware of is missed during reception or the damage was simply not visible prior to cleaning. To avoid unexpected dis-appointment, on some…

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The lower the moisture in textiles before drying the faster the laundry machines can dry, and the lower the energy cost per item processed.= MOISTURE RETENTION versus EVAPORATION RATE

Moisture Regain: It is defined as the weight of water in a material expressed as a percentage of the oven-dry weight of the material. Moisture Content: (Retention) Moisture content is defined as the weight of water in a material expressed as a percentage of the total weight of the material. Soiled textiles received for washing…

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Awareness Information – ISO Colour fastness

BS EN ISO 105-D01 specifies a test method for determining the fastness of the colour of dyed textiles during dry cleaning using perchoroethylene solvent (also known as tetrachloroethylene). In the 1995 version of the standard, the change in shade of the test specimen and the cleaning solvent (normally perchloroethylene) were evaluated for colour change. The…

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Advice For Professional Cleaners Curtain Cleaning – SHRINKAGE

Curtain fabric is unavoidably stretched during the weaving process as tension is necessary on the warp yarns, which run from the top to the bottom of the fabric that is why shrinkage almost always occurs in the length on finished curtains. The British and European Standard for curtains allows for up to 3% relaxation on…

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Amber Alert (August 2021) on a Tom Ford jacket with a problem care label from The Guild of Cleaners and Launderers – UK

The Guild of Cleaners and Launderers (UK) has issued an Amber Alert about a Tom Ford jacket cleaned in Hydrocararbon, as per label, but front panels delaminated after processing. Testing against the standards is very expensive and many manufacturers do not submit their products to an accredited testing house for ISO testing; this can often…

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Awareness Information – ISO Colour fastness

BS EN ISO 105-D01 specifies a test method for determining the fastness of the colour of dyed textiles during dry cleaning using perchoroethylene solvent (also known as tetrachloroethylene). In the 1995 version of the standard, the change in shade of the test specimen and the cleaning solvent (normally perchloroethylene) were evaluated for colour change. The…

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Curtain Service, and Furnishing Fabric Problems

Curtain Service, and Furnishing Fabric ProblemsCellulosic textiles and silk, which are commonly used in curtains and furnishings, are particularly susceptible to damage by ultraviolet rays through exposure to sunlight. Prolonged and continued exposure frequently has an adverse affect on fabric dyes, resulting in fading over time resulting in lack of uniformity in the colour of…

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Customer Awareness Information

Curtain Service, and Furnishing Fabric Problems Cellulosic textiles and silk, which are commonly used in curtains and furnishings, are particularly susceptible to damage by ultraviolet rays through exposure to sunlight. Prolonged and continued exposure frequently has an adverse affect on fabric dyes, resulting in fading over time resulting in lack of uniformity in the colour…

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